Earlier this month, I flew to Zurich to attend the School of Life's three-day annual conference. This global school for adults – co-founded and led by philosopher Alain de Botton – is dedicated to developing emotional intelligence, and uses psychology, philosophy and culture to help people understand and navigate everyday life. It also helps businesses to become more emotionally intelligent and counts Google, Facebook, EY, PWC, the Guardian and Accenture as clients. One thing